Can improv improve healthcare?

A review of Alan Alda’s If I Understood You, Would I Have This Look on My Face?

A 2012 study conducted on behalf of Bosch home appliances found that over 40 percent of Americans admitted to having fought with a family member over the correct way to load a dishwasher. This is not one of our prouder national statistics, but according to Alan Alda, it’s one that probably shouldn’t surprise us. As he explains in his new book, “Pretty much everybody misunderstands everybody else. Maybe not all the time, and not totally, but just enough to seriously mess things up.” Continue reading →